Vodacom was named Most Reputable Mobile Network Operator in SA
The winners were announced at an awards ceremony in Sandton, Johannesburg last night.
The TCRI, compiled by Plus 94 Research and supported by the Mail & Guardian, ascertain which of South Africa’s 50 largest advertising spenders have high public visibility and engagement. Overall, 167 companies were rated in the 2015 Index. Over and above ranking as the top telecoms operator, Vodacom also ranked third overall in the reputation index.
The 2015 Mail & Guardian TCRI ranking follows Vodacom’s recent ranking as the number one company to work for in the telecommunications sector in the 2015 Top Employers South Africacertification programme conducted by the Top Employers Institute. That survey revealed that Vodacom provides exceptional employee working conditions, and nurtures and develops talent throughout all levels of the organisation.
Vodacom's Group Chief Officer for Corporate Affairs, Maya Makanjee says: “At Vodacom, we strive to be transparent, credible and accountable to our customers, employees, suppliers and partners.”
Makanjee says: “We are humbled by the vote of confidence in our brand and that our efforts to engage and uphold good governance and management are acknowledged. Furthermore, maintaining a good working environment and contributing to the communities within which we operate have all contributed to our success. Over the years, we have seen how our positive reputation has impacted positively on the growth of our brand and have come to understand the key drivers of our reputation, amongst which are business performance in areas such as innovation, customer service, being a good employer and a responsible corporate citizen”.
“As a leader in the telecommunications sector it is important that we maintain a solid reputation. We will continue with our integrated approach towards managing our reputation to ensure that we remain in good standing with all our stakeholders and be a benchmark for good business practice,” says Makanjee.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.