Vodacom's network named 'Best in Test'
Vodacom has the best overall network for voice and data in SA
Vodacom’s mobile phone network has been named “Best in Test” by the international leader in mobile performance testing, P3 Communications, based in Germany. The latest set of results show that Vodacom has the best overall network experience for voice and data in South Africa.
P3 dispatched a team of independent network analysts to travel the country’s biggest metropolitan cities, towns and roads to assess the network performance of all the country’s network operators. All tests were done from 11 November to 12 December 2016.
P3 Communications ranked the local mobile network operators across a range of voice and data performance metric measured in the major cities, towns and roads. Vodacom was placed top in all six categories and achieved the overall highest score, earning the coveted “Best in Test” certificate from P3 Communications.
Andries Delport, Chief Technology Officer for Vodacom Group commented:
“We are delighted that the consistent investment in our network in South Africa continues to pay off. This latest accolade from P3 Communications is testament to our commitment to provide our 36.4 million customers with access to the best network and best service. Including the current financial year, we will have invested R27.4billion in our network in South Africa over a three-year period. This result from P3 Communications supports other independent tests that place Vodacom ahead in both mobile voice and data services in South Africa.”
Vodacom’s 2G network now covers 99.9% of the country’s population, with 3G at 99.2% and 4G at 70%. This is the widest of the country’s Mobile Network Operators and underpins the company’s commitment to making broadband even more accessible for South Africans.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.