Our operations – DRC


  • Profile

    Vodacom is the leading mobile operator in the Democratic Republic of Congo in terms of market share and subscribers. We provide voice, messaging, data and converged services to about 11.8 million active customers.

  • History

    Vodacom DRC is a subsidiary of Vodacom Group (Pty) Ltd. The company was licenced to operate in the DRC in 2002 and is company is majority owned (49%) by Congolese Wireless Network (CWN) and Vodacom Congo (51%).


Financial Overview

Segment performance
  2019   2018   % change  
Revenue (US$’000) 473 262   428 169   10.5  
EBIT6 (US$’000) 63 497   12 578   >200  
Customers1 (thousand) 12 180   11 821   3.0  
Data customers2 (thousand) 4 749   4 825   (1.6)  
M-Pesa customers3 (thousand) 2 116   1 891   11.9  
MOU per month4 36   39   (7.7)  
Total ARPU5 (rand per month) 41   38   7.9  
Total ARPU5 (US$ per month) 3.0   2.9   3.4  
Number of employees 573   578   (0.9)  
NPS (position relative to competitors) 1st   1st      
Customer market share #1   #1      

Martket Overview
  % change  
Ownership 51%  
Population1 (estimate) 86.8 million  
GDP growth1 estimate 4.50%  
Customers 12.2 million  
ARPU2 (local currency per month) US$3.0  
Licence expiry period3 2021/2038  
Coverage4 49.70%  
NPS 1st  
Points of presence – formal5 24 770  
Points of presence – informal5 345 429  
Number of employees 573