Our operations – Tanzania

  • Profile

    Vodacom Tanzania is the country's leading mobile operator, with the highest voice population coverage and fastest nationwide data network in the country. We provide a wide range of communication services for consumers and enterprise (voice, messaging, data, cloud and hosting) as well as mobile financial services to over 12.8 million customers.

  • History

    Vodacom Tanzania started operating in August 2000, ten months after Vodacom Group (Pty) Ltd won a bid to operate a GSM cellular network licence and provide Public land Mobile Network Services (PLMN) in the United Republic of Tanzania. Within four months of going live in August 2000, Vodacom has connected 50, 000 customers. In September 2004, Vodacom had connected one million customers.

    Vodacom Tanzania is majority owned by Vodacom Group Limited, a company registered in South Africa, which in turn is part of the Vodafone group.

Financial Overview

As at 31 March 2018 2018   2017  
Revenue (TZSm) 977 994   933 292  
EBIT (TZSm) 96 895   97 260  
Customers (thousands) 12 899   12 653  
Data customers (thousands) 7 345   6 463  
MOU per month 163   157  
Total ARPU (TZS per month) 6 086   6 003  
Number of employees 537   525  
NPS (position relative to competitors) 1st   3rd   
Customer market share #1 30.9%   30.9%