Our operations – Tanzania


  • Profile

    Vodacom Tanzania is the country's leading mobile operator, with the highest voice population coverage and fastest nationwide data network in the country. We provide a wide range of communication services for consumers and enterprise (voice, messaging, data, cloud and hosting) as well as mobile financial services to over 12.8 million customers.

  • History

    Vodacom Tanzania started operating in August 2000, ten months after Vodacom Group (Pty) Ltd won a bid to operate a GSM cellular network licence and provide Public land Mobile Network Services (PLMN) in the United Republic of Tanzania. Within four months of going live in August 2000, Vodacom has connected 50, 000 customers. In September 2004, Vodacom had connected one million customers.

    Vodacom Tanzania is majority owned by Vodacom Group Limited, a company registered in South Africa, which in turn is part of the Vodafone group.


Financial Overview

Segment performance
  2019   2018   % change  
Revenue (TZSm) 1 023 763   977 994   4.7  
EBIT (TZSm) 120 186   96 895   24.0  
Customers1 (thousand) 14 133   12 899   9.6  
Data customers2 (thousand) 7 892   7 345   7.4  
M-Pesa customers3 (thousand) 6 989   6 369   9.7  
MOU per month4 172   163   5.5  
Total ARPU5 (rand per month) 36   35   2.9  
Total ARPU5 (TZS per month) 6 027   6 086   (1.0)  
Number of employees 548   537   2.0  
NPS (position relative to competitors) 1st   1st      
Customer market share #1   #1      

Martket Overview
  % change  
Ownership 61.61%  
Population1 (estimate) 60.9 million  
GDP growth1 estimate 6.50%  
Customers 14.1 million  
ARPU2 (local currency per month) TZS6 027  
Licence expiry period 2 031  
Coverage4 88.30%  
NPS 1st  
Points of presence – formal5 121 393  
Points of presence – informal5 18 174  
Number of employees 548